iPhone Text Tones are All Silent

Merry Christmas Eve! This morning my husband's iPhone 6 Plus stopped playing text tones. The ringer worked fine, but all of the text tones just vibrated, even while trying to change the tone in the Settings app (built in and custom ringtones.) Here's how we fixed it:

  • Restart the iPhone if you haven't tried that already.

  • In the settings app, go to Sounds, and then Text Tone. If the tone sounds now when selecting different ones, it should be working now. If not, keep going.

  • Back up one screen in the Settings app to go to the sound menu. Turn off "change with buttons" if it's on. Slide the volume slider just above that all the way down, and then back up to your normal ringer volume level. Turn back on "change with buttons." Reboot the iPhone.

  • The sounds should be working now, check again by trying to select a text tone in Settings. In the settings app, go to Sounds, and then Text Tone. If you can hear the tone now when selecting different text tones, select your regular tone and ask someone to text you to do the final test!

If these didn't work for you, leave us a comment with your specific situation, and we will help as best we can!

Update июль 12, 2017: After all of the great comments from our readers, we have two more great suggestions to try if your text and other notification sounds aren't working.

Update март 29, 2016: If all of your sound (text alerts, phone rings, keyoard clicks) cuts out randomly at times, and you have a bluetooth-enabled car, you might find our new post on this topic helpful!



rcfcolumbo сентябрь 9, 2018

I did all reboots, checked all were on correctly multiple times..and my iPhone 6 still does not alert on Text coming into my phone.. Come on Apple fix this ! Seems every time there is an update something else stops working. Is this a coincidence or a way to increase sales.. you are pissing off long time customers who about ready to switch phones. Okay after just reading multiple people with same problem on internet just found a fix, go to Bluetooth turn off , then try going to the person who sent you the text that did not sound, click on the top of their info you will see audio, facetime and info.. I clicked on info and hide alerts was on .. don't know how it was clicked on as I never did that , but turn it off and it should work.. come on Apple if it isn't broke stop updating and changing settings to make our life harder. Never had issues prior on all our phones!

Kelly HW

Kelly HW октябрь 10, 2018

I definitely understand the frustration with iOS Messages alerts :) I'm glad to hear you were able to find that the Hide Alerts was accidentally on for that contact and get it fixed!

Dorothy Harkins

Dorothy Harkins апрель 4, 2018

Textt tone stopped working I phone 6..I checked all the recommended stuff

Dorothy Harkins

Dorothy Harkins апрель 4, 2018

Checked all of that recommended stuff, text tones no longer work on iPhone 6