Jay W.

Jay oversees the Decipher Tools UI / UX design team. He has over twenty years design experience and designed some of the first apps commercially available in the Apple App Store. As an expert in how best to save and retain iOS data and text messages, Jay’s knowledge helps our customers worldwide manage their personal, business, and legal / court related SMS data. He also works w/ our lead developer Kelly to diagnose and troubleshoot corrupt iTunes backups. When he’s not at the Decipher Tools office, he might be the really tall guy standing in front of you at an indie-rock concert.

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Do UK Mobile Networks Let Me Export or Save Text Messages on iPhone?

in iPhone

As of март 2018, Apple had 52% of the mobile phone market share in the UK. That's a lot of iPhone users! Every year here at Decipher Tools headquarters, iPhone [... Read more about Do UK Mobile Networks Let Me Export or Save Text Messages on iPhone?]


How to Recover Deleted Photos on iPhone - Mac or Windows

in iTunes, iPhone

Today's instructions are designed to help any iPhone user quickly search both their iPhone and iTunes backup to see if lost or deleted photos are recoverable. Every year, our Decipher [... Read more about How to Recover Deleted Photos on iPhone - Mac or Windows]


Solutions for Government Agencies to Capture and Save Text Messages

in iPhone

Government agencies on federal, state, and local / city levels have seen a noticeable increase in the amount text messages exchanged in the workplace. Whether a government employee is using [... Read more about Solutions for Government Agencies to Capture and Save Text Messages]


How To Convert and Save Text Messages as an Email document - Mac or Windows

in iTunes, iPhone

Overview Over the last 20 years, communicating via text messages has increased dramatically in all corners of the world. Over 18 billion text messages are sent each day globally! With [... Read more about How To Convert and Save Text Messages as an Email document - Mac or Windows]


Документирование текстовых сообщений для судебных или юридических вопросов

in iPhone

Attorneys and clients often find themselves needing to accurately document and print text messages for court, mediation, or legal proceedings. Each year there are millions more legal cases where text [... Read more about Documenting Text Messages for Trial or Legal Matters]


Сохранение текстовых сообщений на компьютер - учебное пособие для Mac а также Windows

in iPhone

Tutorial Goal This tutorial will give you an easy step-by-step guide on how to save and export your text messages and attachments (photos/videos) from your iPhone to your computer. After [... Read more about Saving Text Messages to Computer - Tutorial for Mac and Windows]


Five circumstances where you need to print and save text messages - iPhone or iPad

in iTunes, iPhone

In today’s digital age, almost everyone sends and receives text messages on a daily basis. Whether messages are being sent between family and friends or business partners and work colleagues, [... Read more about Five circumstances where you need to print and save text messages - iPhone or iPad]


Six things you might not know about iTunes backups!

in iTunes, iPhone

For the average iPhone user, backing up one’s iPhone or iPad is something that most of us don’t do nearly as often as we should! Furthermore, when we do back [... Read more about Six things you might not know about iTunes backups!]


How to Prepare your iPhone or iPad for the iOS 12 update

in iTunes, iPhone

Now that iOS 12 has been officially released to the public by Apple, there are a few quick tips you can follow to make sure that your iPhone or iPad [... Read more about How to Prepare your iPhone or iPad for the iOS 12 update]


Smartphones and Physicians - How Doctors Save and Print Text Messages

in iTunes, iPhone

In the medical world of 2018 where smartphones and technology interact daily with health care and private patient records, doctors today regularly find themselves communicating via text message with fellow [... Read more about Smartphones and Physicians - How Doctors Save and Print Text Messages]


How to Save Text Messages and iMessages to Dropbox - iPhone or iPad

in iTunes, iPhone

Copy iPhone Text Messages to Dropbox - Quick Tutorial Today's tutorial will help you transfer and copy your iPhone text messages to Dropbox so that you have all your iMessages [... Read more about How to Save Text Messages and iMessages to Dropbox - iPhone or iPad]


How Senators and Congressmen Save and Manage Their iPhone Text Messages

in iPhone

An increasing number of juristictions require politicians, lobbyists, White House employess, and other governement officials to accurately document and save all mobile text message communications. Whenever there is any political [... Read more about How Senators and Congressmen Save and Manage Their iPhone Text Messages]


Five iPhone Tips Before You Leave For Vacation

in iPhone

When you go on vacation or are traveling, your mobile phone is your lifeline. Today in 2018, our phones contain copious amounts of important personal data regarding all aspects of [... Read more about Five iPhone Tips Before You Leave For Vacation]


A Guide for Real Estate Agents and Brokers to Print Text Messages

in iTunes, iPhone

If you are a realtor or if you work in the real estate industry in 2018 you are probably using text messages to communicate with your clients or colleagues in [... Read more about A Guide for Real Estate Agents and Brokers to Print Text Messages]


How to Recover Text Messages from a Lost or Stolen iPhone

in iTunes, iPhone

Access text messages from a missing iPhone or iPad Help! I lost my iPhone while traveling this week (I think it was stolen) and I want to know if there [... Read more about How to Recover Text Messages from a Lost or Stolen iPhone]


Quick Steps to Print iPhone Text Messages

in iTunes, iPhone

Today almost everyone with an iPhone or iPad has a large amount of important SMS and text messages saved on their mobile phone or tablet. If you are like most [... Read more about Quick Steps to Print iPhone Text Messages]


How to Export and Backup Text Messages / SMS on your Computer - PC or Mac

in iTunes, iPhone

Save iPhone Text Messages for Mac or Windows Background Have you ever gone a day without sending a text message? For most mobile phone users the answer is a resounding [... Read more about How to Export and Backup Text Messages / SMS on your Computer - PC or Mac]


How To Back Up iPhone Text Messages Before Updating to iOS 12

in iTunes, iPhone

Introduction At the recent WWDC conference, Apple announced that iOS 12 will be released sometime in the Fall of 2018. Whether you are planning to install iOS 12 on your [... Read more about How To Back Up iPhone Text Messages Before Updating to iOS 12]


A Parents Guide to Monitor and Track the iPhone Apps Used by your Child or Teen

in iTunes, iPhone

Overview Decipher Screen Time is a new desktop program that helps parents monitor what specific iPhone apps their children use most often and also the amount of time their child [... Read more about A Parents Guide to Monitor and Track the iPhone Apps Used by your Child or Teen]


Резервное копирование и сохранение текстовых сообщений iPhone на компьютер • Mac или Windows

in iTunes, iPhone

Background and Goal There usually comes a time in most iPhone users lives when they suddenly have a need to save an important text message exchange with family, friends, or [... Read more about Backup and Save iPhone Text Messages to Computer • Mac or Windows]


Как отправлять текстовые сообщения на iPhone

in iTunes, iPhone

In 2018 the privacy of our data is one of the most challenging tasks to maintain and wrap one's brain around. The recent news and thorough New York Times article [... Read more about How to Make Text Messages Private on iPhone]


Корректная или несовместимая ошибка iPhone

in iTunes, iPhone, Corrupt iPhone Backup

iPhone backup corrupt error and the answer to solve the issue Problem: "I'm trying to restore my iPhone backup and I'm getting an error message that says "iTunes could not [... Read more about iPhone Backup Corrupt or Not Compatible Error]


Руководство юриста по управлению текстовыми сообщениями клиента

in iTunes, iPhone

Best Practices For Lawyers to Manage Text Messages From Clients In today’s legal world, attorneys and lawyers are faced with the challenging task of whether to engage with clients via [... Read more about A Lawyer’s Guide to Managing Client Text Messages]


Руководство по печати текстовых сообщений iPhone

in iTunes, iPhone

How do I print text messages from my iPhone? "I have lots of text messages from business colleagues that I need printed out for both personal and legal purposes. How [... Read more about Guide to Printing iPhone Text Messages]


Шаги по созданию резервной копии SMS

in iTunes, iPhone

How do I make an SMS backup on my Windows or Mac Computer? "I have over a thousand text messages on my iPhone from friends, family, and business colleagues. Is [... Read more about Steps to make an SMS Backup]


Шаги по исправлению поврежденного резервного копирования iPhone, который не совместим

in iTunes, iPhone, Corrupt iPhone Backup

Goal: To fix and repair the iTunes error message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored. [... Read more about Steps on How to Fix a Corrupt iPhone Backup that is not Compatible]


Шаги по сохранению текстовых сообщений iPhone Mac или Windows

in iTunes, iPhone

If you are reading our Decipher Tools quick tutorial tip it's probably because you have text messages on your iPhone that you need to transfer to your computer. Let's dive [... Read more about Steps to Save iPhone Text Messages on Mac or Windows]


Быстрый совет - шаги для исправления Itunes не удалось восстановить iPhone, поскольку резервная копия была повреждена или несовместима с ошибкой

in iTunes, Data Recovery, iPhone, Corrupt iPhone Backup

If you are getting an error message while trying to restore your iPhone backup then our Decipher Tools quick tip should be helpful. Note: This tip is NOT if you [... Read more about Quick Tip - Steps to fix iTunes could not restore iPhone because backup was corrupt or not compatible error]


Как сохранить текстовые сообщения iPhone в Mac - Краткое пособие

in iTunes, Data Recovery, iPhone

Here is a quick step-by-step guide on how to save iPhone text messages to your Mac desktop or laptop computer. These steps will work with iOS 11, iOS 10, iOS [... Read more about How to save iPhone text messages to Mac - Quick guide]


Как сохранить / распечатать текстове сообщения iPhone с именем и контактом на каждом SMS-сообщении

in iPhone

Today's tutorial is a how-to-guide that will help you save iPhone text messages to your computer with the contact listed on each individual text message. This is especially useful for [... Read more about How to Save / Print iPhone Text Messages with the Name and Contact on Every SMS Message]


iOS 11 Обновление - восстановление потерянных или удаленных фотографий, которые были удалены после обновления до iOS 11

in iTunes, iPhone, iOS 11

Upgrading your iPhone or iPad to the newly released iOS 11 can be both exciting and a bit terrifying at the same time. It's a thrill to download Apple's newest [... Read more about iOS 11 Update - Recover lost or deleted photos that were erased after upgrading to iOS 11]


Обновление до iOS 11 - советы по уверенности в ваших текстовых сообщениях и iMessages резервные копии

in iTunes, iPhone, iOS 11

Apple's iOS 11 is due out on сентябрь 19 and it's a free upgrade for all iOS users. A few of the new features in iOS 11 include: Siri Improvements [... Read more about Upgrading to iOS 11 - Tips to Make Sure Your Text Messages and iMessages are Backed Up]


Руководство для родителей по мониторингу и сохранению текстовых сообщений iPhone вашего ребенка

in iPhone

Parenting is a tough task today in the ever-changing world of social media and ubiquitous mobile devices. It's estimated that 91% of teens worldwide are actively texting everyday. Feelings about [... Read more about A Parent's Guide to Monitoring and Saving Your Child's iPhone Text Messages]


Мои голосовые заметки iPhone не синхронизируются! - Как сохранить голосовые заметки на компьютер

in iTunes, iPhone

For anyone who uses Apple’s free Voice Memos app on their iPhone or iPad to save recordings, you will often notice that when you sync or backup your device via [... Read more about My iPhone Voice Memos Won’t Sync! - How to Save Voice Memos to Computer]


Могу ли я восстановить удаленные текстовые сообщения, которые я удалил с моего iPhone?

in Data Recovery, iPhone

We often have iPhone users write to us asking if there is a way to recover deleted text messages or iMessages from their iPhone or iPad. The answer is "it [... Read more about Can I recover deleted text messages that I've erased from my iPhone?]


Как просмотреть все фотографии в моей резервной копии iPhone на Mac или Windows

in Data Recovery, iPhone

Sometimes pictures on your iPhone get deleted or go missing and, even with a lot of searching, it can still be difficult to find the lost photos on your devices. [... Read more about How to view all photos in my iPhone backup on Mac or Windows]


Восстановление удаленной или потерянной истории вызовов iPhone

in Data Recovery, iPhone

Access your iPhone call history logs from your iTunes backup As most iPhone users are aware, each time you make a call on your phone, a record of that call [... Read more about Recover Deleted or Lost iPhone Call History]


Saving iPhone voicemails from a family member who has died

in iPhone

Can I export voicemails from a loved one who has passed away? The death of a loved one always brings with it an overwhelming amount of emotions and sadness. There [... Read more about Saving iPhone voicemails from a family member who has died]


Пользователи iPhone Telstra - Как сохранить текстовые сообщения / восстановить удаленные текстовые сообщения

in Data Recovery, iPhone

Tips for Australian iPhone users - How to save text messages Australia’s population in 2017 is hovering around 23 million mark. The country has currently has approximately 3 million iPhone [... Read more about Telstra iPhone Users - How to save text messages / recover deleted text messages]


How to transfer / make a separate backup copy of your text messages on your PC

in iPhone

Have you ever needed to save iPhone text messages to your computer in order to print them out? Perhaps you want to transfer your text messages or iMessages so that [... Read more about How to transfer / make a separate backup copy of your text messages on your PC]


Как полиция и правоохранительные органы сохраняют / получают доступ к текстовым сообщениям и восстанавливают удаленные SMS-сообщения

in Data Recovery, iPhone

In recent years law enforcement agencies of all types (Local and State Police, FBI, CIA, Homeland Security) need to regularly access and save text messages for the purpose of evidence, [... Read more about How Police and Law Enforcement save / access text messages and recover deleted SMS messages]


Preserving Text Messages of a Loved One Who Has Passed Away

in iTunes, iPhone

One of the most difficult and profound things in life to go through is the death of a loved one. Whether that person happens to be your mother, father, brother, [... Read more about Preserving Text Messages of a Loved One Who Has Passed Away]


How to Export iPhone Text Messages as a PDF Document

in iPhone

Since we do a lot of work with iPhone data, we're often asked how to save text messages and iMessages as a PDF. You may want to archive your text [... Read more about How to Export iPhone Text Messages as a PDF Document]


Процесс разода или разлуки - инструкции по сохранению и печати текстовых сообщений

in iPhone

Anyone who has been through a divorce or separation knows that it’s one of the most stressful circumstances that any individual can experience during the course of their lifetime. Even [... Read more about Divorce or Separation Process - Instructions to Save and Print Text Messages]


Switching from iPhone to Android - How to Securely Save your iPhone Text Messages and Transition Off of iMessage

in iPhone

Switching from iPhone to Android? Here is how to save all your iPhone text message to your computer before you change devices. We've gotten many emails over the last few [... Read more about Switching from iPhone to Android - How to Securely Save your iPhone Text Messages and Transition Off of iMessage]


Upgrading iPhone to iOS10 - Tips to Ensure Your Text Messages are Backed Up

in iPhone

Each year when Apple releases a major iPhone update many people lose data during the upgrade. Apple officially released iOS 10 to consumers today. Let's make sure you’ve backed up [... Read more about Upgrading iPhone to iOS10 - Tips to Ensure Your Text Messages are Backed Up]


How to Make an iPhone Backup on your Windows or Mac Computer

in iTunes, iPhone

Each week and month that goes by we accumulate more and more SMS text messages and iMessages on our iPhones and iPads. Many people never back up their devices and [... Read more about How to Make an iPhone Backup on your Windows or Mac Computer]


Restore Your Sluggish iPhone as New Without Losing Your Data!

in iPhone

Here at the Decipher Tools office in San Francisco we often receive emails from iPhone users who say that their iPhone is sluggish, buggy, or performing poorly. The question these [... Read more about Restore Your Sluggish iPhone as New Without Losing Your Data!]


Upgraded to iOS9 and All my Photos Were Deleted

in Development, iPhone

If you just upgraded to iOS9 and during the process some of your important pictures or videos were deleted, here are three quick and easy steps to see if your [... Read more about Upgraded to iOS9 and All my Photos Were Deleted]


Three Quick Tips to Ensure You Don't Lose Important iPhone Data When Upgrading to iOS 9

in Development, iPhone

Each year when Apple releases a new iOS, we receive emails from frustrated iPhone users asking for help after losing their text messages, photos, notes, and iPhone contacts. Below are [... Read more about Three Quick Tips to Ensure You Don't Lose Important iPhone Data When Upgrading to iOS 9]


Recover Lost or Deleted iPhone Photos

in iPhone

Instantly search your iPhone backup for deleted pictures. Accidentally deleting photos on your iPhone is not a fun experience, especially when the pictures are irreplaceable photos of family, friends, loved [... Read more about Recover Lost or Deleted iPhone Photos]


Upgrading to the New iPhone 6 — How to Securely Back Up and Save your iPhone Text Messages

in iPhone

In the coming days Apple is set to launch the new iPhone 6. Awesome! Many users will be taking the plunge and purchasing a new iPhone 6, only to find [... Read more about Upgrading to the New iPhone 6 — How to Securely Back Up and Save your iPhone Text Messages]